Zoho CRM Review: Features, Use Cases & Alternatives

Zoho CRM is a customer relationship management tool designed to help businesses streamline their sales, marketing, and customer support processes. With tools for automation, analytics, and collaboration, Zoho CRM enhances customer interactions across various channels. This platform caters to businesses of all sizes, providing features such as lead management, sales automation, and reporting capabilities. One of the notable strengths of Zoho CRM is its integration with multiple third-party applications, making it a versatile option for many organizations looking to optimize operations. Whether you're a small business or a large enterprise, Zoho CRM can adapt to your specific needs.